The customer service is terrible I placed an order it didn’t get delivered due to the delivery agent changing the type of delivery I tell them that it was returned and I still need my items they tell me that I have to wait until it arrives then an additional 14 days to get the item and if I wanted a Original I Am Not Alone I Have Cats shirt refund I had to wait until they received an item mind you I never laid eyes on it before they could issue so now I am waiting almost a month for items I ordered because they used the worst carrier service ups to deliver then I place another order and they cancelled two items off the order due to not having but low and behold they still selling the items on the website as available so when they told me they no longer had the items in the warehouse for my order I guess that was a lie because they were still selling them once again waiting another 14 days for those items as well I spent hours yes hours on the phone with them took several calls and really nothing is resolved because I don’t have any of those orders I placed I have 2 other orders I am hoping won’t have an issue but with this company it is more than likely they do nothing for you when it is there error they provide no incentive for mistakes there credits are misleading because you have to spend certain amounts before you can even use and you can’t use it on certain sales items rip off like another customer said I will be going back to carters and old navy until they learn how to treat customers and do better with their distribution centers orders tracking and shipping. The kkw beauty classic collection is available tomorrow at the pop up in westfield century city can t wait for you guys to try it ️ ️ available online on 07 27 at kkwbeauty com. Dear mr mrs wexner if a choice of underwear becomes a way to determine victim legitimacy in a rape case well I can t see that being good for vs profit margins you could make a difference
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